Forum Activity (New)

Engagement Trend

The Engagement Trend chart tracks your activity over time, showing how frequently you interact with the forum. It combines all engagement types to help you understand your participation pattern.

• All: Total interactions across all types (topics, posts, and likes).

• Topic: Number of new topics you’ve created.

• Post: Number of comments or replies you’ve made in discussions.

• Like: Number of likes you’ve given to other members’ posts.

• Timeline View: Displays activity distributed over time (e.g., weekly or monthly), making it easy to identify periods of high or low engagement.

Active Time

The Active Time heatmap shows when you are most active in the forum, broken down by day of the week and hour of the day.

Key elements:

• Days (rows): Sunday through Saturday show which days you tend to engage the most.

• Hours (columns): 0–23 hours represent your activity across the day in hourly intervals.

• Color intensity:

  • Lighter shades = lower activity

  • Darker shades = higher activity

• Filters:

  • Time of the Day: Focus on your daily activity cycle.

  • Last 90 Days / Last 365 Days: Switch between short-term and long-term patterns.

Sentiment

The Sentiment section provides insights into how the delegate communicates and how their content is perceived by the community.

Public Sentiment

• Indicates the general tone of community interactions related to the delegate.

• Based on sentiment analysis of recent posts, comments, and discussions.

• Scales: Neutral → Balanced → Slightly Positive → Positive → Very Positive.

Sentiment Score

• Quantifies the overall positivity or negativity in the delegate’s written content.

• Helps track changes in tone over time to understand shifts in communication style or community perception.

• Scales: Very Negative → Negative → Neutral → Positive → Very Positive.

Readability Score

• Reflects how easy or difficult the delegate’s content is to read and comprehend.

• Scales: Very Easy → Easy → Difficult → Very Difficult.

• Useful for evaluating how accessible the delegate’s posts are to a wide audience.

Wordcloud

• Highlights the most frequently used terms in the delegate’s content.

• Larger words indicate higher frequency, providing a snapshot of the delegate’s primary topics and focus areas.

Response

The Response section measures your responsiveness and engagement behavior in the forum. It’s split into two parts:

Response in my topic

Measures how quickly you respond to comments in topics you created.

• Average Reply Time: The average amount of time it takes you to reply to someone commenting on your topic.

• Fastest/Slowest Reply: Highlights the range of responsiveness — from immediate replies to delayed engagement.

• Reply Rate: The percentage of comments in your topics that you replied to.

• Distribution Chart: Shows how quickly you tend to respond to comments in your threads (e.g., under 30 minutes, 6–24 hours, 3–7 days).

Response in others topic

Tracks how quickly you post comments in topics created by others.

• Average Reply Time: The average time it takes you to leave a comment after a new topic is created.

• Fastest/Slowest Response: The shortest and longest time it took you to comment after the topic was posted.

• Distribution Chart: Displays how your responses are spread over time (e.g., within 12 hours, 1–2 weeks, 3–4 weeks), helping illustrate your typical engagement pattern with others’ discussions.